Last Updated: July 12, 2022
LendEasy Financial Inc.(“LendEasy”) sets the goal of helping our users (also referred to as “users”, “customer” and “you)find the mortgage that best meets their unique needs as well as home loan and/or other related services/products for their unique needs.
Most of the information that we collect will come directly from you and with your consent. When collecting this information, we usually collect your name, address, phone number, email address, employment information, date of birth, annual income, personal net worth, liabilities, assets, credit history, banking information, co-signer or coapplicant information, as well as any account and payment information. We will also collect other information such as your Social Insurance Number, identification (driver’s license or passport number), when it is required and or authorized by law. An example of this would be to fulfill regulatory and other governmental obligations.
Information about you may also be obtained from third parties. But this will only come with your consent. An example of this would be pulling your credit history to ensure your creditworthiness. This comes through an independent credit reporting agency or another source. LendEasy will use this information to determine which mortgage product is most suitable for our users. This third party collection of data may also come from someone such as your spouse, if you are applying for a product or service with them.
LendEasy usually collects this personal information about our users/customers and other individuals with which LendEasy deals with for these purposes:
LendEasy will not collect or use personal information of our users/customers for any other purpose, unless it is required or authorized by law, without obtaining further consent.
There is also data that will be collected at times using third-party data and analytics tools. These will be used to get a better understanding of our site visitors. This is done to measure key performance indicators such as traffic, behaviour and site use. All of this information is gathered anonymously.
LendEasy collects consent from users/customers through the online application as well as consent forms, where applicable. Consent may also be obtained through written documentation or electronic communication (such as email, messenger or text).
There will be some exceptional circumstances where personal information might be collected, disclosed or used without consent. This may include:
Submitting an application for a mortgage with LendEasy means that you are authorizing LendEasy to share this information with financial service providers, such as banks, lenders and credit unions as well as any partners such as a partner Mortgage Brokerage or Insurance Brokerage. We give access and authorize these service providers to use your non-public personal information only as permitted by law or to act on our behalf.
Aggregated customer and/or website users’ information may be shared with our partners, financial institutions, investment partners, and insurance partners that may be used to provide/offer you with a product or service. This information is anonymous and does not allow the identification of individual customers or users. It is used, rather, to provide our partners with a general profile of our customers.
When LendEasy collects and uses the personal information from our about its users it is generally used as follows:
It is possible that in some cases personal information that we manage may be transferred, processed and stored outside of Canada. This would be for very specific purposes, but it means that it may be available to government authorities under lawful orders and laws applicable in the respected country.
Your security is very important to us. We have implemented a series of online and offline security measures to ensure that your information is secure. These measures include administrative, technical and physical controls that are designed to protect and safeguard your personal information. It is important to note that no, however, that no transmission over the internet, or method of electronic storage is 100% secure. That is why we implement bank-level security as well as secure socket layer technology to keep your information safe.
Personal information that is collected will be retained for a time period that is only as long as necessary for the purposes for which it was collected and for which consent was received by the user or if it were to satisfy any legal requirements.
At any time, by request to us through our “How to Contact Us” contact information, you can request that we remove all of your personal information that you have submitted to LendEasy. This will be removed from our databased and files. The request that you send to our contact information should have detailed instructions. It is important to note that the removal of these files and database information only applies to LendEasy, it does not apply to the systems and files of the financial institutions or partners that received your information during the application process.
LendEasy Financial Inc.
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